Agentforce Specialist & Agentblazer Status

• AI fundamentals
• Generative AI Basics and NLP
• LLM (Intro to Large Language Models)
• Data fundamentals for AI and CRM
• Einstein Trust Layer

• Prompt Engineering: 30% of the exam
  Prompt Fundamentals
  Get hands on with Prompt Builder (Build 4 major prompt templates)
  

• Agentforce Concepts: 30% of the exam
  Introduction to Agents + Agentforce + Agent Builder
  

• Agentforce and Data Cloud: 20% of the exam

• Agentforce and Service Cloud: 10% of the exam

• Agentforce and Sales Cloud: 10% of the exam

• Build your first Agent with Agentforce
• Connect Data Cloud to Agentforce and Prompt builder
• Retrievers
• Retrieval Augmented Generation (RAG)
• Agent Action-How an Agent action triggers an agent to answer    
• Agentforce service agents    
• Einstein Work summaries
• Call Summaries + Call Explorers

Benefits you will get if you enrol for the course:

• Have proper Salesforce AI knowledge not just Certification
• Know how AI will help you up-skill your Tech Career